Trung is a researcher and research manager at Creative Intelligence Lab, Adobe Research. He joined Adobe from North Side Inc. in Montreal where he led the language team to develop dialog management technologies for the Bot Colony game. He conducted his PhD research at Human Media Interaction Group, University of Twente, the Netherlands and spent one and a half years as a research associate at Stanford University in the Center for the Study of Language and Information. He also worked at the Artificial Intelligence Laboratory, Swiss Federal Institute of Technology in Lausanne, Switzerland.
He has been working in various research projects in the domain of dialogue management, natural language processing, joint vision and language, AI and machine learning.
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